Follow the farm

General Covid-19 Policies

As a business with a very high seasonal footfall, we have implemented the following policies to reduce Coronavirus transmission.We realise the extra procedures in place this year can be frustrating and ask for your patience and understanding. Please remember our policies are in place because they are necessary and to manage a very real risk. We will not tolerate abusive or rude behvaiour towards our hard working staff.

DO NOT visit if you’re unwell.

Please stay at home if you are unwell. We will not admit entry anywhere on the Farm to anyone presenting symptoms of Coronavirus; namely coughing, shortness of breath or fever.

During our Pumpkin Festival, temperature checks are in place, we cannot admit entry to anyone presenting with a high temperature.

Bookings

Due to Covid-19, bookings are essential for  Pumpkin Picking and our Pumpkin Festival. Bookings can be made online and are limited to up to 6 people from the same household.

Please do not arrange to meet friends on site. Staff will be reminding customers to maintain distancing. Anyone not following Government guidelines will be asked to leave the Farm.

No booking is required for our Food Store or Pumpkin Sales area.

If you simply want to buy a pumpkin from the farm without booking, we have a large 'walk-in' outdoor sales area with a huge selections of pumpkins and squashes.

Face Coverings

Face coverings are not mandatory in our Picking Fields or Pumpkin Festival as these take place outside. However we request customers to wear masks when queueing and paying at the tills. A separate rule will apply in our Woodland Theatre for Christmas 

Keep 1 metre distance

 Please be patient, respect staff and other customers. keep a minimum of 1 metre away from others at all times. Parents must supervise their children at all times.

Payment

Cash payments are not accepted anywhere on the Farm this year. We accept contactless card payments up to £45 and Apple Pay for larger amounts.

(Sorry we don't accept AMEX)

Lavatories

For health and safety reasons there are no toilet facilities open to the general public anywhere on the Farm. Toilets are available inside the Pumpkin Festival for ticket holders only.

Please bear this in mind when planning your visit, particularly if you are coming from further away. The nearest Loo's are in Tesco Extra Addlestone for their customers, a short 5 minute drive away.

Pumpkin Picking Weekends

Booking is essential for everyone visiting our Pumpkin Picking Fields this year. This is necessary in order to stagger entry times and minimise crowding. Bookings of up to 6 people from the same household must be made in advance.

Face coverings are not required by law as our picking fields are outdoors, however we request customers to wear masks when queueing and paying at the tills.

Toilet facilities are not available anywhere on site (including the adjacent Garden Centre) during our Picking Weekends. Please bear this in mind, particularly if travelling from far away.

Pumpkin Festival

Booking in advance is essential

Unlike previous years, tickets cannot be bought on the day. Please do not arrive without a confirmed booking

During our Pumpkin Festival, temperature checks are in place, we cannot admit entry to anyone with a high temperature.

Timed sessions

This year Pumpkin Festival tickets are for the following timed sessions;

9:30 am - 12:00pm

12:30 pm - 3:00pm

3:30pm to 6:00 pm

Timed bookings are necessary to prevent overcrowding and maintain a safe, socially distanced environment.

We have considered many options and this is the only viable way for us to run our Festival in the current climate

Face Coverings

Face coverings are not mandatory in our Pumpkin Festival as it is an outdoor event.

 As a consideration to others, we do ask customers to wear masks when queueing and paying at the tills.

Lavatories

Lavatories will be available for ticket holders only inside the Pumpkin Festival.